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professional services customer success

HELLO,

my name is ELI STERN.

I'm a highly accomplished Business, Technical & People operations expert, experienced in leading P&L units of professional services teams globally. Excel in programs delivery, customer success, P&L budgeting control & financial management - Driving operational excellence, constantly at point of sale and facing the customer, focusing on customer satisfaction and loyalty on all levels.

 

For the past over a decade, I have been leading global operations comprises delivery, support, Project and Program Managers and R&D teams. I have recruited, trained, and build teams, groups, and units, increasing the unit under my supervision from 20 to over 100 in 2 years, that developed, delivered and supported hi-end systems globally, leading annual P&L budget at $75M, peaking at $150M. 

 

For the benefit of your company, I can confidently deliver the latter performance & results. Call me @ +972-54-542-2101

Available for:

Expert & Executive Roles

Co-Founding

Management Consulting

Mentoring

 

Cell:

+972-54-542-2101

 

Email: 

stern.eli@gmail.com

 

Social links:

 

 

 

  • s-linkedin

TESTIMONIAL 1

 

I have managed teams of 10-150 globally through successful Projects delivery (annual P&L budget at $75M, up to $150M).

TESTIMONIAL 2

 

I have managed customer support teams through supporting over 100 customers / 250 systems globally (Systems availability >99.9%)

TESTIMONIAL 3

 

I have a 18+ year track-record of exceeding my employer’s & customer's performance standards.

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